Your account and plans
What Proform RaceMetrics is, your account, notifications, the plans, common questions and how to reach us.
- What is RaceMetrics?RaceMetrics is a comprehensive horse racing analytics platform that helps you track and analyse performance across all key racing participants. Whether you're interested in...
- Account & SettingsManage your RaceMetrics account and preferences from the account page. Accessing Settings Click your username or profile icon in the top-right corner, then click the settings cog...
- NotificationsRaceMetrics provides real-time notifications to keep you informed about important updates. Notifications appear via a bell icon in the header and optional toast popups. The...
- Subscription PlansRaceMetrics offers several subscription tiers to suit different needs. Free Tier 5 saved patterns 10 profile views per day 1 meeting per day for racecards Access to leaderboards...
- How often are ratings updated?Ratings are updated daily after racing concludes. Results from each day's racing are processed overnight, so you'll see updated ratings reflecting yesterday's results each morning.
- What data sources does RaceMetrics use?RaceMetrics uses official racing data covering UK and Irish racing. Our database includes comprehensive historical performance data. P/L calculations use Betfair Starting Prices...
- What happens when I hit my daily limit?Daily limits (profile views) reset at midnight UK time. If you reach your limit, you can either wait for the reset or upgrade to a higher tier. Pattern limits are total (not...
- Can I change my subscription at any time?Yes, you can upgrade or downgrade your subscription at any time from your account settings. Upgrades take effect immediately with pro-rated billing. Downgrades take effect at the...
- Is RM7 free to enter?Yes, RaceMetrics 7 is completely free to enter for all registered users. There is no purchase or subscription requirement - even free tier users can compete for the weekly cash...
- How do I save a pattern?Patterns are saved from profile pages. When viewing statistics (e.g., a trainer's record at a specific course), look for the "Save Pattern" button. This creates a pattern with...
- What does P/L (Profit/Loss) show?P/L shows the theoretical profit or loss if you had backed every runner to £1 stakes at Betfair Starting Price (BSP). This gives a standardised measure of value performance...
- Getting HelpWe're here to help! If you can't find the answer you need in this documentation, there are several ways to get support: Contact Us Email: admin@racemetrics.co.uk Contact Form...